Privacy Policy
At Lion & Lotus Group of Companies, we are committed to safeguarding the privacy of our customers, suppliers, and partners. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our company, website, and services.
Information We Collect
We collect personal and business-related information when you visit our website, make inquiries about our products and services, place an order, or subscribe to our newsletters and marketing communications.
The types of information we may collect include:
- Personal details such as name, email address, phone number, and contact information.
- Business details including company name, business address, and tax identification details.
- Payment information such as bank details and transaction history (secured and encrypted).
- Order and shipping details including product purchases, delivery addresses, and logistics information.
- Website usage data such as IP address, browser type, and device information for analytics purposes.
How We Use Your Information
We use the collected information to process orders, invoices, and payments, provide customer support, ensure compliance with legal and trade regulations, enhance our website’s performance, and send promotional materials if you have subscribed.
We do not sell, trade, or rent your personal information to third parties.
Data Protection & Security
To protect your information, we implement secure servers and encrypted transactions for payment processing, restrict access to personal and business data, and comply with international data privacy regulations. Only authorized personnel have access to sensitive data, and we take precautions to prevent unauthorized access, loss, or misuse.
Sharing of Information
Your information may be shared only in necessary cases, such as with logistics partners for order fulfillment, financial institutions for payment processing, and legal authorities if required by law. We ensure that third-party partners handling your data adhere to strict confidentiality and data protection standards.
Cookies & Website Tracking
When you visit our website, we may use cookies to improve your browsing experience, analyze website traffic, and personalize interactions. You can disable cookies in your browser settings, but this may affect certain website functionalities.
Your Rights & Choices
You have the right to request access to your personal data, correct or update inaccurate information, opt out of marketing communications, or request deletion of your personal data (subject to legal and contractual obligations). To exercise these rights, please contact us at [email protected].
Policy Updates & Changes
This Privacy Policy may be updated periodically to reflect changes in laws, regulations, or business practices. Any updates will be posted on our website, and we encourage you to review this policy regularly.
Contact Us
For any questions regarding our Privacy Policy or data handling practices, please contact us:
Email: [email protected]
WhatsApp: +65-80350461
