FAQs
How can I request a quote?
You can request a quote by contacting us via email, phone, or WhatsApp. Please provide product details, quantity, and destination, and our team will assist you.
What products does Lion & Lotus export?
We specialize in exporting agricultural products, seafood, oils, spices, and raw materials to international markets. Our product list includes pulses, rice, betel nuts, hilsa fish, and more.
What is the Minimum Order Quantity (MOQ)?
The MOQ varies by product, depending on the type and availability. Some products have flexible MOQs, while others require bulk ordering. Please contact us for specific MOQ details.
Which countries do you deliver to?
We export to multiple countries, including India, Singapore, Thailand, Myanmar, and other global markets. If you require shipment to a specific destination, please reach out to discuss logistics and feasibility.
How long does order processing take?
Order processing time depends on product availability, order quantity, and documentation. Generally, it takes 3 to 7 days for in-stock products and 10 to 15 days for bulk or custom orders.
What are the shipping options available?
We offer multiple shipping options, including ocean freight, air freight, and land transport, depending on your timeline and budget.
Do you handle customs clearance?
Yes, we manage all necessary documentation, permits, and customs regulations to ensure smooth trade operations.
What payment methods do you accept?
We accept Telegraphic Transfer (T/T), Letter of Credit (L/C), advance payments, and partial payments based on trade agreements.
How do I track my shipment?
Once your order is dispatched, we provide tracking details and regular updates to ensure transparency in delivery status.
Do you offer private labeling or custom packaging?
Yes, we provide custom branding, private labeling, and tailored packaging solutions to meet your business needs.
Can I place repeat or bulk orders?
Yes, we accept repeat and bulk orders with special pricing and contract-based agreements for long-term partnerships.
How can I contact you on WhatsApp?
You can reach us via WhatsApp at +65-80350461 or use the floating icon on our website for instant support.
